Copy of FAQ

Pop Holder Application

Q: How should I use it?

A: When you apply the adhesive to your phone or phone case, you must press the surface down and hold it down for about 15 to 30 seconds so it sets properly. 

Check out the details video:


Q: Can I apply it on a silicone case?

A: We do not recommend its use with silicone cases as the adhesive does not stick effectively on this material.


Q: What can I do if I didn't apply it correctly? Can I re-use it?

A: Yes you can try to make the adhesive sticky again after removal by soaking in warm water or under running tap water and make sure you gently rub out any dirt for about 30 seconds, let it dry and re-apply. .


Q: Can I apply it directly on the phone without a case?

A: Yes, you can. Even though we always recommend a case for more protection. 


Q: Is it normal to have some resistance when I try to expand it?

A: Yes, in the beginning it might seem a little rigid, but the more you use it, the more flexible it becomes.


Q: How can I switch the top to change the design?

A: Check out the instructions in the following video:


Q: Does it rotate 360 degrees?

A: Yes, it rotates indefinitely :) 


Q: Can I stick two pop holders on one phone?

A: Yes, if your phone is big enough, or if you have a lightweight small tablet, and you need extra support while holding it horizontally with two hands as in gaming or texting, you can stick two pop holders on each side.


Shipping and returns

Q: If the product is damaged, can I return it or ask for a refund?

A: Yes you can return it within 14 days if the glue sticker haven't been removed. (to be updated) 


Q: How long does the shipping take? Is it free?

A: Yes shipping is free on all our products unless specified otherwise. Shipping takes from 5 to 10 business days depending on your location. (to be updated)